GroupChatz Privacy Policy

Innova Technology Limited ('we', 'us', or 'our') is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use the GroupChatz service.

1. Information We Collect

We may collect and process the following types of information:
- Account details: Name, email address, and login credentials.
- Usage data: Audio/video messages, chat activity, and group participation.
- Location data: If enabled, your location may be shared for mapping and group discovery features.
- Device data: Information about your device, operating system, and usage preferences.
- QR code interactions: Data associated with group creation and entry via QR codes.

2. How We Use Your Information

We use your information to:
- Provide and manage your GroupChatz account and subscription.
- Improve, personalise, and administer the GroupChatz service.
- Respond to queries, provide support, and send important notices.
- Monitor usage for compliance with our Fair Use Policy.
- Ensure the security of our services and users.

3. Legal Basis for Processing

Our legal basis for processing your data includes:
- Your consent (e.g., enabling location tracking).
- The necessity of processing for the performance of a contract.
- Compliance with legal obligations.
- Our legitimate interests in maintaining service quality and security.

4. Sharing Your Information

We do not sell or rent your data. We may share your information with:
- Service providers who support our platform functionality.
- Legal authorities where required by law or to enforce our rights.
- Other users, where you have chosen to share information within a group or chat.

5. Data Storage and Retention

Your data is stored securely. We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Audio/video data may be retained temporarily for playback purposes, subject to fair use limits.

6. Your Rights

You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent at any time.
- Object to or restrict certain processing.
- Lodge a complaint with a data protection authority.

7. Data Security

We implement appropriate technical and organisational measures to protect your data against accidental or unlawful loss, misuse, or unauthorised access.

8. Children’s Privacy

GroupChatz is not intended for children under 13. We do not knowingly collect personal data from children. If we discover we have done so in error, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes and provide access to the updated policy within the app and on our website.

10. Contact Us

For questions about this policy or your personal data, please contact Innova Technology Limited.